We use Secure Socket Layer (SSL) connections with 128-bit encryption for certain transactions and confidential data. When you use a secure browser, all information you submit to us is transmitted to us over the Internet in an encrypted form. Every secure page has been secured with a digital certificate issued by a third party certification authority. This is shown via the "site certificate" that sits on all secure pages. To view this certificate, click on the image of the closed lock or the solid key on the bottom bar of your browser window.
We actively monitor system and application activity logs to identify any unusual activity, from authorized or unauthorized individuals accessing our systems or making changes to stored information. We regularly perform preventative system maintenance and monitoring to ensure the security of our data systems. Our servers are maintained in secure facilities. Tess Wine and our partner network operations personnel monitor the data seven days per week.
You do not need to set up a user id and password to use our web site because we do not require you to establish your identity when you visit our site. However, if you have subscribed for some of our services or have purchased a product of ours online and are a customer seeking access to your account information, you will need to provide us with your password to receive assistance. We recommend you do not divulge your password to anyone. Tess Wine will never ask you for your password in an unsolicited telephone call or e-mail. You are responsible for the secrecy of your passwords.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.